An Aldi customer’s Facebook rant about how she was treated rudely by the cashier has backfired after many commenters told her she is really the inconsiderate one.
The customer was at the Aldi store at Coffs Harbour when the customer next in line in front of her placed an item on the conveyor belt to save her place then went to buy alcohol.
The shopper said she had 23 items in her shopping ‘ready to go’ but had to wait for the other woman to return.
After this the checkout operator then asked the person behind her in line to go through first.
‘The cashier must have seen the expression on my face, as she told yet another customer to come forward to be served in front of me again, but made a small apology this time.’
Aldi shopper have been left divided about the correct checkout etiquette (stock image)
‘I don’t mind letting people go ahead of me if they only have a few items, but I object to the cashier doing it without checking with me first,’ she wrote.
‘Particularly since I had been waiting patiently for the first woman, who should have finished her shopping before taking her place in line for service.’
The woman’s tale sparked a debate in the comments section about whether the woman was really treated rudely or whether she was impatient.
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One person said it was ‘common courtesy’ for the cashier to check with her before letting others through.
‘The customer who walked away forfeits her spot. I would never make a customer wait for someone who walked away,’ another person said.
‘It’s frustrating, particularly when you’re in a rush and you have finished unpacking,’ said another.
But others argued it was good customer service and might even be a policy to get the lined moving quicker.
One woman complained the cashier let people go in front of her in line (stock image)
‘As I travel extensively, I shop regularly at many different Aldi locations. I have never had a rude checkout person. Maybe my expectation or attitude is different,’ one person said.
‘I get why she did it and I get why she didn’t run it past you,’ another said.
‘You wouldn’t need to vent publicly if you had a generous heart,’ a third added.
The woman later said the supermarket had apologised to her if she felt she was treated rudely.
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